PRIVACY POLICY
At Ourinsh, we take your privacy seriously. This Privacy Policy explains how Ourinsh (referred to as "we", "us" or "our") collects, uses, discloses and processes your personal information when you visit our website, browse our products, make a purchase or interact with our services.
Collection and Use of Personal Information
Personal information refers to information that can be used to identify you directly or indirectly. It also includes anonymous information that is linked to information that can identify you. Personal information does not include information that has been irreversibly anonymized or aggregated so that it can no longer identify you.
Promoting Safety and Security
We follow the principles of legality, legitimacy and transparency, collect and process only the minimum amount of personal information necessary for specific purposes, and implement appropriate technical and administrative measures to protect your information.
We use personal information to help verify accounts and customer activities, promote safety and security, monitor suspicious activities, investigate potential violations of our terms and policies, and prevent fraud or other unlawful activities.
Such processing is based on our legitimate interest in protecting our business, customers, products and services.
The following sections explain the types of personal information we may collect and how we use it.
What Personal Information We Collect
1. Information You Provide to Us
We collect personal information that you voluntarily provide when using our products and services or interacting with us. This may include information provided when creating an account, placing an order, contacting customer support, participating in online surveys, or using our online assistance and chat services.
When you make a purchase from Ourinsh, we collect information related to the transaction, including payment information, billing details, shipping addresses and contact information.
Payment information may include credit or debit card details and other information required to process your payment securely. Payment processing may also be handled by third-party payment service providers.
2. Information About Your Use of Our Services and Products
When you visit our website, we may automatically collect certain technical information about your device and browsing activities.
This information may include your device type, unique device identifiers, IP address, operating system, browser type, browsing behavior, diagnostic information and approximate location.
Where available, our services may use GPS, IP addresses and other technologies to estimate your device's general location to help us improve our products, services and shopping experience.
How We Use Your Personal Information
In general, we use personal information to provide, improve and develop our products and services, communicate with customers, provide relevant promotions and advertising, process transactions and protect our business and customers.
1. Providing, Improving and Developing Our Products and Services
We use personal information to provide, maintain, improve and develop our products, services and advertising.
This may include using information for data analysis, research, website performance monitoring and business operations.
Such processing is based on our legitimate interests in providing products and services and maintaining business continuity.
If you participate in a promotion, contest or other marketing activity, we may use the personal information you provide to administer that activity. Additional terms may apply to certain promotions.
2. Communicating With You
With your prior consent where required by applicable law, we may use your personal information to send marketing communications about Ourinsh products, special offers, discounts and promotions.
We may also use your information to communicate with you regarding your account, purchases, orders, delivery updates, customer service requests and changes to our policies or terms.
If you no longer wish to receive marketing emails, you may unsubscribe using the link provided in our emails or contact us directly.
We may also use your information to respond to inquiries, process requests and provide customer support.
We will only share your personal information with third-party marketing partners for their own marketing purposes when we have obtained your prior consent where required by law.
Where applicable, you may withdraw your consent at any time by contacting us.
Definition of Cookies
Cookies are small text files stored in your web browser that help websites remember information about your visit.
Cookies are commonly used to store and receive identifiers and other information on computers, mobile phones and other devices.
We may also use similar technologies, including browser storage, device identifiers and other software technologies, for comparable purposes. In this Privacy Policy, all these technologies are collectively referred to as "Cookies".
How We Use Cookies
We use cookies to operate, protect and improve our website and services.
Cookies may help us:
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Remember your shopping preferences and cart contents.
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Improve website functionality and browsing experiences.
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Understand how visitors interact with our website.
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Measure the effectiveness of advertising and promotional campaigns.
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Provide relevant product recommendations and offers.
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Improve website security and prevent fraudulent activities.
The specific cookies we use may vary depending on the website features and services you access.
Where required by applicable law, we will request your consent before placing non-essential cookies on your device.
Disclosure of Personal Information
We may share certain personal information with trusted strategic partners and service providers who assist us in operating our business and providing our products and services.
These partners may include:
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Payment processing providers.
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Shipping and delivery companies.
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Website hosting and technical service providers.
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Customer support platforms.
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Analytics and advertising service providers.
We share personal information with these parties only to the extent necessary to provide, maintain or improve our products, services and advertising.
We do not share your personal information with third parties for their independent marketing purposes without your prior consent where required by applicable law.
Disclosure, Storage, Transfer and Processing of Data
1. Compliance With Legal Obligations
We may process and disclose personal information when necessary to comply with applicable laws, regulations, legal procedures or governmental requests.
For customers located in the European Economic Area (EEA), personal information is processed in accordance with the General Data Protection Regulation (GDPR).
Depending on the circumstances, our legal basis for processing may include your consent, the performance of a contract, compliance with legal obligations or our legitimate interests, as permitted under Article 6 of the GDPR.
2. Legitimate Business Purposes
We may share personal information with our affiliated entities and trusted business partners when necessary for legitimate business purposes.
In the event of a merger, restructuring, acquisition, joint venture, assignment, transfer, sale or other business transaction involving all or part of our business, personal information may be transferred to the relevant third party, subject to applicable data protection laws.
We may also disclose personal information when reasonably necessary to protect our rights, enforce our terms and conditions, investigate fraud or protect our business, customers and services.
3. Legal Compliance, Security and Protection of Rights
We may disclose personal information when required or permitted by applicable law, legal proceedings, court orders or requests from public authorities and government agencies.
We may also disclose information when reasonably necessary to protect public safety, prevent illegal activities, enforce the law or protect the rights and security of others.
Children’s Privacy
Our products and services are intended for adults.
We do not knowingly collect, use or disclose personal information from children under the age of 16, or the applicable minimum age in the relevant jurisdiction.
If we become aware that personal information has been collected from a child below the applicable age without appropriate authorization, we will take reasonable steps to delete such information as soon as possible.
If you believe that a child has provided us with personal information, please contact us immediately.
Your Privacy Rights
We take reasonable steps to ensure that the personal information we collect is accurate, complete and up to date.
Depending on your location and applicable data protection laws, you may have the following rights:
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Right of Access: Request access to the personal information we hold about you.
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Right to Rectification: Request correction of inaccurate or incomplete personal information.
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Right to Erasure: Request deletion of your personal information, subject to applicable legal requirements.
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Right to Restriction: Request restrictions on certain types of personal information processing.
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Right to Object: Object to certain processing activities, including processing based on legitimate interests or direct marketing.
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Right to Data Portability: Request a copy of your personal information in a structured, commonly used and machine-readable format.
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Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
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Right to Lodge a Complaint: Submit a complaint to the relevant data protection authority.
To protect your privacy and security, we may request information to verify your identity before processing your request.
In certain circumstances, applicable laws may allow or require us to refuse a request to access, modify or delete some or all of your personal information.
You may contact us to exercise your privacy rights. We will respond within a reasonable period and, where required by applicable law, within 30 days.
Third-Party Websites and Services
Our website may contain links to third-party websites, products or services.
When you access a third-party website through a link on our website, we are not responsible for its privacy practices, policies or content.
This Privacy Policy applies only to personal information collected through Ourinsh and our own products and services.
We encourage you to review the privacy policies of third-party websites and services before providing them with any personal information.
Data Security, Integrity and Retention
We implement reasonable technical, administrative and physical security measures designed to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
When personal information is no longer needed, we will take reasonable steps to securely delete or anonymize it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, industry practices, business operations or applicable legal requirements.
Any updates will be published on this page, and the revised version will become effective upon publication unless otherwise stated.
Your continued use of our website and services after the updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy, subject to applicable legal requirements.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please contact our customer support team:
Store Name: Ourinsh
Customer Support Email: [email protected]
We will do our best to respond to your inquiries and assist you with your privacy-related requests.
Ourinsh Customer Support Team